
Description
With Shipping protection, you’re covered if something happens to your package during transit.
We’ve got you covered for:
- Loss: If your package goes missing in transit.
- Damage: If your items arrive damaged.
- Theft: If your package is stolen after delivery.
How It Works:
- Tick the “Shipping Protection” box at checkout.
- If there’s an issue, contact us within 14 days of delivery.
- We’ll send a replacement or issue a refund—simple as that!
Note: Coverage is valid only for the order you purchased it with and applies to purchases under $400 AUD. Contact us for options on larger orders.
Shipping Information
All orders are packed and shipped from Australia
- $9.99 Standard or $15.99 Express (within Australia)
- Free standard shipping on Aussie orders over $100
We ship internationally via DHL & SEKO – rates are shown at checkout based on your location
Delivery times vary:
- AU: 2–9 business days
- NZ: 4–7 business days
- USA, Canada, UK, Europe: 6–27 business days
- Other destinations: timeframes shown at checkout
Please Note: International orders may attract customs duties or import taxes, which are out of our control and must be paid locally.
Refunds & Returns
Not quite right? No worries. We offer a 30-day money-back guarantee on select products.
• Items must be unused and in original packaging
• Return shipping is at your cost
• We don’t accept returns on earplugs, massagers, or snoring items such as mouth guards for hygiene reasons
• Faulty items? We’ll make it right – just send us a photo or video